FREE SHIPPING ON ORDERS OVER $79 (excludes shipping surcharges)
FREE SHIPPING ON ORDERS OVER $79 (excludes shipping surcharges)
General Information
o You can contact us toll free at 1-866-794-4613 or directly at 204-326-9565.
o Or email us at customerservice@goodnnatural.ca.
o Monday-Wednesday 9:00am-6:00pm
o Thursday-Friday 9:00am-7:00pm
o Saturday 9:00am-6:00pm
o Online Hours: Monday-Friday 9:00am-5:00pm
o We offer a wide variety of products to make your shopping experience an easy-one-stop shop from the comfort of your own home. Shop online and create a customer account with us to be enrolled in our GNN loyalty program. Earn points with each purchase to receive unique member only discounts. For more information on our loyalty program click here.
Payments
Shipping & Returns
o We currently ship with Canada Post and Fedex courier services.
o Live near our physical store location of Good n Natural at 116 Park Road W, Steinbach, MB? We also offer free in-store pick-up.
o You will receive emails from the account orders@goodnnatural.ca updating you on the status of your recent order. You will receive an order once we have shipped out your order, within that email will contain your tracking information, from there you can track your package at any time until delivery.
o If in-store pickup was selected you will receive and email from orders@goodnnatural.ca once your order has been completed by a staff member, at that time it is ready for pick-up.
Customer Account & Loyalty Program
o By creating a customer account at GNN you will receive exclusive member perks. You will be the first to know when we are having surprise flash sales or any sort of special discounts and promotions. You may also receive member only discount codes.
o By being a member you will also be able to view your order history, create a wish list, save your address, add and save payment methods, and see a list of your recently viewed products.
o Become a member to experience member only perks.
o You earn GNN loyalty points by a placing an order.
o $1=1 GNN loyalty point.
o Turn those points into rewards.
o Redeem your points with a unique, auto generated, one time use coupon code, made just for you.
o How to Redeem Your Points? Sign into your Good n Natural account and in the bottom right-hand corner open the "Rewards" tab. In this tab you can view your total GNN Points. Once you have reached 400 points you can click "Ways to Redeem". This will allow you to click on "Order Discount Coupon", once that is clicked it will autogenerate a unique, one-time use coupon code. At this time that coupon code will be emailed to you for use later. Or there will be an option that says, "Apply Code" and it will automatically apply to your cart and be ready for use immediately.
o 400 GNN points = $10.